Refund policy

Refund & Return Policy

Overview

At Mellow Goods LLC, we are committed to providing quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund and return policy outlined below.

Refund Policy

We offer refunds under the following conditions:

  • Fraudulent or unauthorized transactions
  • Defective or damaged products

Conditions for refunds include:

  • Only one refund per product is allowed.
  • Refund requests must include valid order details.
  • Approved refunds are processed within 10 business days.

To request a refund, please contact us at:

Return Policy

To return a product, please follow these steps:

  • Contact customer support to request return authorization.
  • Return the item within 10 days of delivery.
  • The customer is responsible for return shipping costs.

Return Address:

Mellow Goods LLC
3500 South DuPont Hwy, Dover, 19901

Refunds are issued after inspection of returned items.

Limitations

All products and services are provided "as is" without warranties of any kind. Mellow Goods LLC is not liable for:

  • Indirect or consequential damages.
  • Losses resulting from use of our products or website.

The maximum liability is limited to the amount paid for the product.

Contact Information

If you have any questions regarding our refund and return policy, please reach out to us: